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| About our policies
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| About the site: technical questions and presentation of items (photographs shown)
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| About ordering
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| About payment
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| About shipping
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| About measurements
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| About our fabrics
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| About
Priyanka's - Indianfashion.biz
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About special services
- Do you offer any specialized services?
- Can I order a gift for someone in India?
- Could I special-order a bridal outfit?
- Can you help me with my wedding invitations?
- Can you help me with stage outfits for my performing choir?
- Can you help me pick a bridal dress?
- I am in a big rush! My wedding is approaching very soon. Can you get a bridal outfit to me in ten days?
- I am a Indian woman, and my wedding is coming up. I am not aware about current fashion trends. I wish to wear a traditional outfit, but I'm not sure exactly what. Can Priyanka's help me?
- Do you have any special bridal forehead bindis?
- I am a great fan of Bollywood and I love the outfits worn in films. If I specify an outfit from a film, can you make one exactly like it for me?
- I love the outfits on your site. But I would like small changes-like long sleeves instead of short, a longer blouse to cover my midriff, etc. What is your policy on this?
- Can I request something substantially different, such as different colors, styles, and so on?
- I have looked through all of your thousands of items. I saw many outfits I liked, but none of them is exactly left for me. In one outfit I like the skirt and in another outfit I like the blouse. I want a combination outfit. How do I go about placing this kind of order, and what will it cost?
- I am very particular about fashion, taste, and quality. My wedding will be one of the most special events in my entire life. How could I possibly buy something as important as my bridal outfit over the Internet -- how could I trust all the crucial details to strangers so far away?
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| Information for non-Indian customers
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| About Automatic Sarees
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| About our sales and offers
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| About extra-large sizes
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| About buying in bulk
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| About Resellers
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| For more information
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| About our policies |
What is the "substitution policy"?
Priyanka's is a distinctive Indian clothing store, unlike any other. No other Indian clothing store does online business the way Priyanka's does. We sell only high-quality, fully customized merchandise, with more than ten thousand items available. (If you have a look at other online Indian clothing outlets, you will find that they typically offer only a few dozen items in standard sizes.) Since 1998, we have worked hard to make our online business user-friendly, although our high standards and the conditions inherent in the business have made this task challenging.
One of the biggest challenges is the ephemeral Indian fashion market. In India, saree and fabric makers introduce more than five thousand new design, color, and pattern variations every week-and thousands of variations are taken off the market. This happens with no advance notice to us, and the manufacturers have no universal or computerized system to keep track of it all. Fortunately, most new variations are only slightly different from previous patterns. Such changes have little impact on the overall look of a saree or outfit. For example, the flowers in a floral pattern may be printed a little smaller or larger. More rarely, more profound and noticeable changes are made, or a particular pattern is dropped entirely.
In the meantime, it takes time for us to update our website, since for every new item we must arrange modeling and photography, write up the new description, design the new entry, and incorporate it all into our existing site. We do our best to keep up, but it's an unending process! It is literally impossible for our website to match our stock in every detail.
We think it is important for us to be able to offer you an extremely wide selection. Other shops may have guaranteed-in-stock merchandise, all of which is shown and described on a website, but they offer only a few choices. We have more than ten thousand items to choose from, with more available every day. We think the substitution policy is a reasonable accommodation for our decision to make so many choices available to our customers, and our customers tell us that they agree. |
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Why do you have a substitution policy?
Priyanka's is a distinctive Indian clothing store, unlike any other. No other Indian clothing store does online business the way Priyanka's does. We sell only high-quality, fully customized merchandise, with more than ten thousand items available. (If you have a look at other online Indian clothing outlets, you will find that they typically offer only a few dozen items in standard sizes.) Since 1998, we have worked hard to make our online business user-friendly, although our high standards and the conditions inherent in the business have made this task challenging.
One of the biggest challenges is the ephemeral Indian fashion market. In India, saree and fabric makers introduce more than five thousand new design, color, and pattern variations every week-and thousands of variations are taken off the market. This happens with no advance notice to us, and the manufacturers have no universal or computerized system to keep track of it all. Fortunately, most new variations are only slightly different from previous patterns. Such changes have little impact on the overall look of a saree or outfit. For example, the flowers in a floral pattern may be printed a little smaller or larger. More rarely, more profound and noticeable changes are made, or a particular pattern is dropped entirely.
In the meantime, it takes time for us to update our website, since for every new item we must arrange modeling and photography, write up the new description, design the new entry, and incorporate it all into our existing site. We do our best to keep up, but it's an unending process! It is literally impossible for our website to match our stock in every detail. We think it is important for us to be able to offer you an extremely wide selection. Other shops may have guaranteed-in-stock merchandise, all of which is shown and described on a website, but they offer only a few choices. We have more than ten thousand items to choose from, with more available every day. We think the substitution policy is a reasonable accommodation for our decision to make so many choices available to our customers, and our customers tell us that they agree. |
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What is your return or exchange policy?
We do our best to make sure you never need to use this policy. But if you are unhappy with your order for any reason, we will be happy to make an exchange. (A simple refund is not possible, given the customization that goes into every outfit, as well as the difficulties and expense of shipping.) We will make exchanges for up to thirty days after you receive your order for garments that are not damaged or noticeably worn. To make an exchange, we ask that you return the item to us in the original packaging, at your expense, using the shipping method of your choice. We will examine the garment you return, figure out what went wrong, and take immediate steps to prevent such problems from reoccurring. We will communicate with you about your wishes to make sure you will be happy with the exchange. Then, at our expense, we will ship your free replacement to you. |
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Do you have a minimum order policy?
Yes; it is not possible for use to ship orders valued under a certain amount. The minimum value of merchandise for an order is:
US $65.00 for international delivery
US $15.00 for delivery in India
Shipping-and-handling charges are in addition to this minimum.
Please click here for more information about shipping and handling |
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Why do you have a minimum order policy?
We use premium courier services such as FedEx, UPS or DHL, because they guarantee delivery in 3 to 4 days with continuous tracking and accountability. (It is impractical for an international e-commerce business to use a shipper without these features.) These companies have minimum prices: to ship anything from a fraction of an ounce up to a pound costs the same. In the interest of keeping our prices affordable, we subsidize part of the shipping-and-handling cost, especially for smaller orders. But at a certain point this becomes a liability for us; it does not make sense financially. We apologize for any inconvenience this may cause you. |
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I don't want you to sell my address or information to anyone else. Do you ever do that?
Priyanka's is committed to safeguarding the privacy of our customers' personal data. We will use the information you furnish while placing an order ONLY for execution of the order. We never distribute, share, or sell customer data. |
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| About the site: technical questions and presentation of items (photographs shown) |
I am uncomfortable buying from the Internet. Don't I have to worry about high-tech thieves stealing my credit card details?
No need to worry. With Priyanka's, your information is
always under maximum security. If you pay online with
a credit card, credit details will be processed by WorldPay
leaders in e-commerce transactions technology. They
use industry-standard security, Secure Socket Layer (SSL)
technology, for your transactions, which is widely
recognized as safer than using your credit card in
person than in a store. Your credit card details are
never directly accessible to us-or to anyone else; the
details are locked into and handled only by the
systems. High-tech thieves cannot access your details.
Please see Payment
Options for more information.
Here
is security information from WorldPay:
Q: How secure is WorldPay?
A: WorldPay uses state of the art security tools and
techniques, both proprietary and unique, to ensure
that you are protected against what is nowadays a
virtually non-existent risk. Our systems also have
inbuilt system redundancy and fault tolerance, to
provide you with a virtually uninterrupted service 24
hours a day, seven days a week. Our systems have
evolved over many years and throughout our history we
have continuously sought and gained bank approval for
our systems.
Q: If I key in my card details at home or in the
office, surely they are not encrypted until after hey
arrive at the WorldPay system?
A: Using industry standard SSL, Thawte and WorldPay
unique encryption systems, this is not actually the
case. When you fill in the payment form and click the
submit button, your details are not sent straight
away. What actually happens is that a secure link is
set up between the shopper's browser and WorldPay, and
an encryption code is requested and received, which
then wraps the order and transaction details before
leaving the shopper's premises.
For more detailed information about WorldPay security,
please see their website: http://www.worldpay.com/usa/index.html |
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How frequently are new designs added?
We add new designs to our inventory every day, but to
our website only as often as we can! We try to publish
an updated "Just
In Fashion" on the site approximately
once in a 15 days. |
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Is the blouse shown in the photograph included with the saree?
Stitched blouses are included with the saree as shown in the photographs ONLY when the description of the saree clearly says so. Many sarees can be ordered either with a plain blouse that matches the saree, or, for an additional fee, with the designer blouse shown on the model. Please read the description of the saree you choose for details. We also have a separate section for blouses. |
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Is the jewelry shown in the photograph included with the outfit?
Do you sell all of the jewelry shown in the photographs of clothes?
No, jewelry and accessories are not included with the
clothing. We do have a wide selection of jewelry, but
some of the jewelry pictured is not from our
collection. Some of the photographs we use were
provided by the design houses that produce the items,
and in that case, they often use their own jewelry in
a shoot.
If you would like to order accessories, please see our
Jewelry |
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Will the colors shown on the website match what I get in my order?
Colors shown on the web catalogue will vary according to your monitor and several other equipment factors, so we cannot guarantee this. If you are very particular about color, we ask that you mention this clearly in the special instructions blank when ordering. |
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My computer crashed while I was placing my order! What should I do?
It depends on how
far into the order process you got. If your computer
crashed before you click the "pay" link on
the final checkout page, please do start over. If your
computer crashed after you click the "pay"
link on the final checkout page, you don't need to
start over. Just go to http://www.indianfashion.biz/ccpay/index.php
to submit your payment information. After you do that,
you should receive an automatic confirmation e-mail
from our site with your order number and details. At
the same time, we will receive your order information.
If you have any further problems or if you do not
receive a confirmation e-mail, please send an e-mail
message to payment@indianfashion.biz |
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| About ordering |
Important Tips
Before you place an order, please read our Policy and
Payment Options.
Please make sure that all necessary information is correctly entered in the order form, especially your e-mail address, shipping address, and phone numbers.
Please give your exact measurements in inches or centimeters. Do not add to your actual measurements. We will make the correct allowances for fabric shrinkage and for your comfort. For advice on measurements, please see our
Measurement Help page.
Please note that accessories worn by the models in the photographs are not included with the garments. If you would like to order accessories, please see our
Jewelry
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Any customs duties, import taxes, or VAT levied on garments in the country of import are the responsibility of the buyer and are not handled by Priyanka's. |
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How do I place an order?
When you start selecting the merchandize, in your
first attempt, before adding any merchandize your
shopping cart, you will be asked to furnish your name
and email address information. This information helps
us to personalize your order and send you a
confirmation when you finish your order. Once you
furnish the information you are free to add as many
item into your Shopping Cart.
When you are ready to check out, click on the Check Out tab.
You will be asked to login first if you are an
existing customer. If not then you will be asked fill out a form with your name, e-mail address, shipping address, and payment option choice. (For more information about payment options, security, and policies, please see the
Payment Options page.)
and also register yourself which is a
compulsion. This helps us to make your order
user friendly and makes u enable to track your order
efficiently and to keep you informed of the new deals
we come up with on a regular basis.
The minimum order for delivery outside India is $65 (before shipping and handling). If the merchandise you have ordered does not total $65, the form will not allow you to proceed. The minimum order for deliveries inside India is $15. If you will be taking delivery in India and wish to order less than $65 worth or merchandise, your order must be processed manually. Please e-mail
webmail at indianfashion dot biz for more information.
After you submit this form, you will see a confirmation of your order. If you wish to make any changes, you can. This confirmation will also show your shipping-and-handling fee, which is calculated automatically.
The international shipping-and-handling fee is calculated as a percentage of your order total. Please see the shipping-and-handling rate table for details.
The shipping-and-handling fee in India only is 5% of your order total.
If you are ordering any clothing other than sarees (such as blouses, petticoats, outfits, lingerie, men swear, etc.), you will need to submit your measurements. (For more information and advice about measurements, please see our
Measurement Help page.) If you do not have your measurements available and can't easily get them, you may choose to submit them on the Measurement Form up to a few days later-but don't forget! (We suggest that you make a "bookmark" or a "favorite" of the Measurement Form page in your browser to help you remember.) Your order will be assigned an order number; please include that number when sending measurements.
The next step is to proceed with the payment option of your choice, which you chose in the first step. (For more information about payment options, security, and policies, please see the
Payment Options page.) When you have finished this step, an automatic e-mail will be sent to you with an order confirmation and an order number. If you need to communicate with us for any reason about the order, we will need that order number to assist you. At the same time, your order will be automatically sent to us for processing.
Once your order is into processing, you can check your
order status on a regular and daily basis by login
into your user interface where you registered while
placing your order for the first time.
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Order Tracking?
From the day you have placed an order till the date of
shippment, you can definitely track your order on a
regular and daily basis. All you have to do is login
into your user interface and check the status.
In case you require to
change an details of your shipping information
incorporated while placing an order, you can just mail
us with the edited information before the order is
shipped.
When we ship the order, we send you an automatic e-mail with shipping details; then, you can track your order during shipment directly with the courier. (There are some exceptions; in certain cases, in order to protect our customers' security, we do not send a shipment tracking number. Please see the FAQ "Can I track my order during shipping -- will you send me the shipment tracking number?" for more information.)
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Can I track my order during shipping -- will you send me the shipment tracking number?
In order to protect our customers against fraud (since we have had some fraud cases reported), we have revised our policy regarding shipment tracking numbers. We will be happy to send your shipment tracking number to you by e-mail if any of these situations apply:
- if you have ordered from Indianfashion.biz before, and we thus have a customer history on file for you
- if you paid by wire transfer, money order, check, or cash
- if you paid by credit card, and the AVS information results we receive exactly match the security code, postcode, address, card issue, and country,/ contact country on file for your card
If we do not receive satisfactory confirmation from AVS, we may be able to track the shipment ourselves and send you updates. In certain such cases, when our processing and billing department has other information sufficient to determine that no fraud is in process, we may be able to send you the shipment tracking number after all. Our processing and billing department handles each such case individually.
If we are not able to send you a shipment tracking number, we ask for your patience in understanding that we must take these measures for the security of our customers. |
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I sent you a request to change some of my order information, but I do not see those changes when I log on to the tracking interface. Were my changes made?
We take pride in taking immediate action on all the customer e-mails we receive. If changes you have requested are not showing up in your tracking interface, the following problems may have prevented smooth functioning of our system:
- Our system identifies you by your e-mail address. If you placed an order using one e-mail address but sent your change request from a different one, the change request will not automatically be directed into your dedicated Customer Folder on our end. Please use only one e-mail address in your interactions with us from the day you place order to the day you receive it.
- If your order has already completed the fourth stage of processing, it is too late to make changes. Change requests received after the fourth stage of processing of your order cannot be honored. |
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| About payment options |
What are your payment options?
| OPTION
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Pay
by Paypal Account.
(
Recommended for fast order processing ) |
| OPTION
2: |
Pay by wire transfer (called “Telegraphic Transfer” in some countries) |
| OPTION
3: |
Pay in Indian rupees - cash, check, money order, direct deposit, or online by credit card
[ Your Credit
card company will debit to you in your
currency - can view conversion in your
currency ] |
| OPTION
4: |
If your order was processed manually (with communication and ordering via e-mail) and you received a special quote, you can pay in a secure environment |
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| OPTION
1:
Pay by Paypal account. One of the
most recognised and user friendly mode of
payment. You can make a payment through
our paypal
account. Also for further details
you can refer to www.paypal.com |
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OPTION
2: Pay by wire transfer (called “Telegraphic Transfer” in some countries). Our banks are connected to the net, and we are informed as soon as the funds are transferred into our account. If you select this payment option, you will need the following bank details:
Direct Wire Transfers:
Wire Transfer Via HDFC BANK LTD
Credit to "Priyankas Designs Pvt. Ltd", account number 0192000011922
With HDFC BANK LTD, Bombay (India); swift code: HDFCINBB
through CHASE MANHATTAN BANK IN NEW YORK; swift id: chasus33 |
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OPTION
3: Pay in Indian rupees. There are four ways to do this: (a) cash, (b) check or money order, (c) direct deposit, or (d) online by credit card via Transecute.
A: Cash payment by registered delivery at:
Priyanka's Designs Pvt. Ltd.
Paper Box House
Mahakali Caves Road
Andheri - East
Mumbai - 400 093
INDIA. Phone: 91-22-26352412 |
B: Check or money order (including international money order) to:
Priyanka's Designs Pvt. Ltd.
Paper Box House
Mahakali Caves Road
Andheri - East
Mumbai - 400 093
INDIA. Phone: 91-22-26393678 |
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C: Direct deposit into our HDFC Bank account
You can arrange for the direct deposit of cash or checks in rupees in our HDFC Bank account. Use these details:
Account Name: Priyankas Designs Pvt. Ltd
Account Number: 0192000011922
Click here for HDFC Bank city list. |
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| D: Pay in rupees using an Indian credit card. The US dollar value of your order will be automatically converted into rupees at the current foreign exchange rate. On your credit card bill, the charge will appear as “Transecute.” |
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| OPTION 4: If your order is processed manually and we have sent you a special quote, you can pay here in a secure environment. Use this option only if your order was manually processed and you have an e-mail confirmation (with an order number) for that order. |
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Can I buy from
Indiafashion.biz on a Cash Against Delivery (also called Cash On delivery, or COD) basis?
Unfortunately, no. We'd love to be able do that, but we don't know of any mechanism for it that would protect the interests of both parties.
Important: If you have any further questions regarding payment and billing issues, please contact us by phone: 91-22-832 7092, 91-22-26305842;
fax 022-26352413; or e-mail:
webmail@indiafashion.biz |
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| About shipping |
Are shipping and handling included in the prices of items?
If you are not ordering a Package Sale, we do
charge a separate fee for shipping and handling.
International shipping-and-handling rates are based on
the size of your order: the larger your order, the lower
the rate. For international orders, the
shipping-and-handling rate varies from 23% to 10% of
your order total (please see chart below). If your order
is to be shipped within India, there is a flat 5%
shipping-and-handling fee.
On the checkout page, you will select a delivery
destination, and the next page will calculate the
shipping-and-handling fee for you automatically. On
request, we can also make special quotes for shipping if
the merchandise order amount is over $2000. |
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What are your shipping-and-handling charges?
For delivery in India, the shipping-and-handling fee is 5% of your order total.
For international orders, the shipping-and-handling fee is charged as a percentage of your order total as follows:
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| Amount Range |
Shipping Charge |
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$ 65 - $ 80 |
23% |
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$ 81 - $ 100 |
21% |
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$ 101 - $ 125 |
20% |
| $ 126 - $ 150 |
19% |
| $ 151 - $ 175 |
18% |
| $ 176 - $ 200 |
17% |
| $ 201 - $ 250 |
16% |
| $ 251 - $ 300 |
15% |
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$ 301 - $ 400 |
14% |
| $
401 - $ 500 |
13% |
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$ 501 - $ 1000 |
12% |
| $ 1001 - $ 2000 |
11% |
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$ 2000 - $ 5000 |
10% |
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How long does delivery take?
We normally need a minimum of fifteen days for
processing and shipping; outfits which have intricate
hand work may take an additional two weeks or more.
Check the description of the items you are ordering for
more information. Outfits ordered from the
Just In Fashion,
Best of Bollywood,
Discount Counter,
Offer of the month
Top 20 of the Month and
Best Sellers sections can be delivered more quickly,
but even for them we need three to four business days to
tailor the garments to your measurements. All our
international orders are delivered by DHL or equivalent
courier companies, and their portion of the total
delivery time varies according to the destination.
Delivery within India will be in 24 to 36 hours after
your order has been fully processed. |
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Do you assure on-time delivery ?
We can assure you Shipment Date but not able to
promise delivery times, since we do not handle delivery
ourselves but use a courier service. However, you will
be able to track your order online on your user
interface. . If you need something extra-quickly, we
suggest ordering from our
Express Delivery and
Best Seller sections sections, as we keep extra
stock on hand for the items in these sections and have
streamlined the processing for them. If you need a
bridal outfit in a hurry, please see the FAQ:
I am in a big rush! My wedding is approaching very soon.
Can you get a bridal outfit to me in ten days? |
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Can I track my order?
Yes! From the day you place your order to the day it
arrives at your door, you can track it at your user
interface after login
When you place an order, it is incorporated into a batch
process into your individual user interface. All you
have to do is
login into your interface and check your order
status and the date it was last updated on. This is a
very easy process. You can also view all your previous
order process history.
When we ship the order, we send you an automatic e-mail
with shipping details; then, you can track your order
during shipment directly with the courier. (There are
some exceptions; in certain cases, in order to protect
our customers' security, we do not send a shipment
tracking number. Please see the FAQ "Can
I track my order during shipping -- will you send me the
shipment tracking number?" for more information.) |
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How much VAT / Import duty will I have to pay?
Unfortunately, we cannot calculate this for you. VAT, customs taxes, and import duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. Each country has its own mechanism for calculating and collecting such fees.
VAT / import duties / customs taxes are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.
We apologize for any inconvenience this may cause you, but we are unable to alter the situation. |
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Will my order be delayed by import authorities or have problems with customs?
In our experience, there are few delays caused by customs or import procedures in most countries. The exceptions are Canada, where there are occasionally minor problems that cause a day or two of delay, and the U.K., where even small consignments may be processed harshly by the VAT authorities, causing a few or even several days' delay.
Please keep in mind that all such issues are entirely beyond our control. |
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I will be visiting Bombay for a day. Can I come shop with you directly instead of having things shipped?
Part of the reason that we are able to keep our prices so low and our selection so large is that we do not have any showrooms or shops of our own. There would be nowhere for you to shop with us! Our facilities are warehouses, offices, and workrooms. You certainly may find some of the things we produce in the better retail shops and boutiques all over India, but the only place to find our entire selection is on our websites. |
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What if I am not at home when the courier tries to deliver my order? Can I waive the signature requirement so that the package can be left on my doorstep?
As an international e-commerce business, we must require a signed hard copy of delivery receipts. We do ask our couriers to attempt delivery three times. If, on the first attempt, you are not at home, then courier company will either call you to arrange a better delivery time, or leave details in your mailbox or on your door about contacting them for special arrangements. The individual courier companies have their own systems and requirements for this type of service, which may also vary from place to place; you may wish to contact the courier directly for more details. |
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| About measurements |
I don't know my exact measurements. I wear US women's size 10. Can you make my outfit using this information?
Yes, we can. But the more measurement information you can give us, the better your garment will fit. We can work with as little as your standard size.
For more details and for advice on taking measurements, please refer our
Measurement Help page. You may find that taking measurements is easier than you thought.
We strongly recommend that you fill in at least the measurements marked with a red asterisk [*] on the order form.
If you give us any measurement information, please do not add to your actual measurements. We will make the correct allowances for fabric shrinkage and for your comfort.
We offer three alternatives to having your exact measurements taken. You may also combine any of these options.
| OPTION 1: |
Measure a garment which fits you perfectly, and fill in its measurements on the form. |
| OPTION 2: |
If you know your standard US, Irish, British, or Continental size, you may fill that in on the form. See our Measurement Form for a size chart. |
| OPTION 3: |
If you are an average-sized Indian woman, then you can select a size from the
Average Indian Woman Size Chart. (This is the least precise option.) |
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I need to place my order immediately, but I left my measurements written down elsewhere. Can I send them to you after I place my order?
Yes. If you wish to place your order left now, and you do not have your measurements handy but can get them (or take them) later, you may choose to submit them on the Measurement Form up to a few days later-but don't forget! We suggest that you make a "bookmark" or a "favorite" of the Measurement Form page in your browser to help you remember. Your order will be assigned an order number; please include that number when sending measurements. |
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Do I have to submit my measurements if I order only a saree?
If you order nothing but a saree (or a saree and a petticoat), no. But if you are ordering blouse to go with it, we will need your measurements to tailor it correctly. (If you have never worn a saree before, we want to let you know that a saree is worn with a blouse and a petticoat. You can find more information about measurements and how to wear a saree by clicking these links:
Measurements
Sarees are normally 5.5 yards in length. Petticoats are made in standard sizes with adjustable drawstring waists. However, for blouses we need measurements -- and not just your standard size, unless you choose an "as shown blouse" (that is, the blouse that the model in the photograph is wearing) If you choose an "as shown blouse" you need only give us your standard blouse size; if the blouse shown is sleeveless and 14" long, that's what you'll get. But if you order a "plain stitched blouse" or a "designer stitched blouse", you must specify your blouse length, sleeve length, and neck design choices on the order form. |
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I have ordered from
Indianfashion.biz before, and I gave you my measurements then. Do I have to get measured and give you my measurements all over again?
No, if your measurements remain the same then you need
not require to. We will have your measurement save
in your login interface and we will submit your
measurements accordingly. However if you think
your measurements have changed than your last order,
then we request you to resend your
measurements. |
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I don't understand how you can tailor something for me properly over the Internet. How can I ensure that the fit of the clothes I order is perfect?
The trained eye of our master tailors is required to make sure that your outfit fits well. If a precise fit is especially important to you, we recommend you open a dialogue with our trained staff. You can contact our tailors by phone or e-mail to determine what features are the most important in your wardrobe, and they will make recommendations accordingly. If you have ordered from us before, our tailors will help you re-check your measurements and make sure of a perfect fit. |
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| About our fabrics |
Do you manufacture the fabrics yourself?
No, we do not manufacture fabrics, but we buy directly from fabric mills. We also design a lot of fabrics and place our orders with mill owners to make these fabrics exclusively for us. |
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Do I have to worry about fabric shrinkage?
No. All our fabrics are pre-shrunk. Although some fabrics continue to show a residual shrinkage of 2% to 3%, we understand and allow for this shrinkage when we craft your outfit. Please do not add to your exact measurements-we will make any appropriate allowances for shrinkage and for your comfort.
In all of India, we may be the only garment producer now using pre-washed, pre-shrunk cotton in our outfit linings and saree falls. You will never experience ruinous fabric puckering caused by mismatched fabric shrinkage ratios with our clothing. |
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What fabric is this outfit made of?
What kind of fibers are in the fabric?
Some information about fabric is included with most of the item descriptions. If you need more information than is included there, please send us an inquiry at
webmail@indianfashion.biz or from the
Contact Us page with the item number and description.
We do want to assure you that all our fabrics (including those with synthetic fibers) are of a very high quality. Also, we generally use cotton linings in our garments so that any synthetic fiber does not come directly in contact with the skin. We do choose to use synthetic fabrics, as well as natural ones, because some of the most beautiful, durable, fashionable, and economical patterns, textures, and drapes are found among synthetics. |
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| About Priyanka's |
What benefits do you offer that I do not get at a regular store?
First, all of our clothing is custom-made for our customers.
Second, we keep our prices lower than the average retail prices by running an efficient online operation. We do not have the huge overhead costs associated with running a shop or a boutique.
Third, we also keep our prices low by negotiating deals directly with suppliers.
Fourth, we have a much wider selection than any retail location could ever carry.
Fifth, we can keep up with emerging fashions much more quickly than retail stores can.
Sixth, we have a staff of expert designers ready to help with any special occasion or needs.
Seventh, you can shop with us at any time you like, from anywhere in the world! |
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What do your existing customers have to say about your service?
Please see our many Testimonials! |
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Can you tell me more about Priyanka's?
Priyanka's is a successful concept in internationally available Indian clothing and accessories. We have many thousands of satisfied customers worldwide. We have been able to earn a significant share of this growing market because of our sound business plan:
- We believe that customer service is our most important task.
- We deal only in quality materials and designs.
- We provide expert fitting, workmanship, and advice.
- We get the latest fashions to market ahead of everyone else.
- We offer a greater variety of fashions than anyone else.
- We deal directly with suppliers to negotiate the best prices.
- We offer our merchandise only online to avoid the inefficiencies and limitations of a physical shop.
- We constantly evaluate our sales to better understand what our customers want.
- We constantly evaluate our processes to determine what works.
- We constantly look for ways to offer even better values.
- We constantly look for the best technological solutions to streamline our processes.
- We are open for intelligent trials in the quest to better our service, but we never put our core structures at risk.
- We are devoted to satisfying our customers' needs.
Priyanka's began in 1998 with Priyanka, an individual who dreamt of making beautiful, high-quality clothing. But Priyanka's has grown to be much more. Now, we have in-house facilities not only for custom tailoring, handwork, and design, but also web publishing, programming, order processing, and photography. We are especially proud of our staff of more than ten full-time professional designers.
Priyanka launched her business without much fanfare, but Priyanka's is recognized all over the world for quality and style in Indian clothing. You will find that our selection is twenty, fifty, or even a hundred times larger than the selections available elsewhere. We add more every day. And we don't add just anything—all of our fashions are meticulously designed and expertly made. In fact, we have a growing base of customers in the cities of India, who could browse through hundreds of shops and thousands of Indian styles in person if they wished. But more and more of them choose to shop online with us, instead.
And, of course, those abroad who are looking for the best in Indian fashion have learned that Priyanka's is by far the best among a growing list of online choices. You don't have to take our word for it. We have a long list of customer testimonials that we invite you to browse.
Would
you like to comment? Please send your comments,
requirements, questions or feedback to webmail@indianfashion.biz
Questions and comments about this website may be
sent to webmaster@indianfashion.biz
If you have the slightest complaint about or problem
with our service, please do not hesitate esclate
your problem and write us at admin@indianfashion.biz
Our
postal address:
Priyanka's Designs Pvt. Ltd.
Paper Box House
Mahakali Caves Road
Andheri - East
Mumbai - 400 093. INDIA
Phone 022 26870061 or 91
9322646766 |
|
To
speak to one of our Customer Support
Representatives, please dial +91-22-26305842 or
26393678
Or you can fax us, 9.30 AM to 6.30 P.M. (IST), at
+91-22-26352413.
(Not sure what time it is in
India? Find out at www.worldtimeserver.com)
Whatever the nature of your communication, we assure
you of a positive and personalized response. We look
forward to serving you! |
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| About special services |
Do you offer any specialized services?
Can I order a gift for someone in India?
Could I special-order a bridal outfit?
Can you help me with my wedding invitations?
Can you help me with stage outfits for my performing choir?
Priyanka's offers various kinds of personalized services, which we process by hand for each client. These services include:
- Gift deliveries in India with special packing for special occasions
- Customized bridal outfits
- Wedding cards, plain or printed
- Postal service for wedding cards
- Costumes for performances
For more details, please contact our Special Services Department at:
webmail at indianfashion dot biz |
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Can you help me pick a bridal dress?
We would love to help make your wedding as individual
as you are! Every bride becomes special the moment she
steps into an Indianfashion.biz outfit. You'll
discover that selecting the ensemble for your wedding
party can be a comfortable, enjoyable event. Indian
Fashion Studio specializes in elegant, one-of-a-kind
wedding creations for your special day. Why buy a
production-line wedding dress when you can have a
unique bridal gown, bridal lehenga choli or bridal
sharara, custom-made by professional designers? Please
contact
for more details. |
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I am in a big rush! My wedding is approaching very soon. Can you get a bridal outfit to me in ten days?
Probably yes, within certain restrictions. All
indianfashion.biz outfits, especially bridal outfits,
are custom-tailored. We do not sell dresses that are
off the shelf. However, we do have certain designs
that we can run up very quickly. If you give us your
(a) budget, (b) fabric choice, (c) color preferences,
(d) style briefing, and (e) whether you want medium or
heavy handwork, we will do our best to produce the
outfit within three or four days. In 90% of cases, we
will be able to make the delivery in the specified
time frame. You will not have as much control over
design choices as you would if you had more time-but
you will get IndianFashion.biz expert designers'
choices. Our customers have, so far, been very happy
with our inhouse designer choices indeed! Please
contact
for more details. |
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I am a Indian woman, and my wedding is coming up. I am not aware about current fashion trends. I wish to wear a traditional outfit, but I'm not sure exactly what. Can Priyanka's help me?
Yes, absolutely! We love to help in such a situation.
We have several clients who have asked for this
service, and Indianfashion.biz has never disappointed
them. We can recommend the best outfits for your
occasion. Just send us details about the occasion,
your likes and dislikes, measurements, occasion date,
budget and, if at all possible, a good photograph of
you (as an electronic file is best). When we receive
these details, one of our senior designers will
recommend and discuss the best selection for you. |
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Do you have any special bridal forehead bindis?
Yes! We have several bridal bindis in our Bindis
Section. If you don't find what you are looking
for, please send us an
e-mail
describing it and one of the senior designers at
Indianfashion.biz will try to procure what you need |
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I am a great fan of Bollywood and I love the outfits worn in films. If I specify an outfit from a film, can you make one exactly like it for me?
Good
question!
If you are looking for a Bollywood outfit, the
new Indian fashion rage in the United States,
your search is over. You won't find these
selections anywhere else. We carry an
ever-growing selection of Bollywood ensembles,
made to look exact replica like the costumes you
see worn by your favorite Bollywood actors and
actresses. Take a look at our Bollywood
Trends section to see if the outfit of your
dreams is already available there.
If the film outfit you want is not already
there, we may be able to design it for you, if
you can provide us with pictures of what you
want. One of the biggest secret in film
business: most film outfits do not look as good
in reality as they do on screen! There are two
types of outfits made for movies:
- One-time-use scene outfits. The producer /
director wants a particular outfit just for
shooting a particular scene. To save money and
time, these outfits are made to a purpose, and
then they are thrown away. Only the parts that
will show in the picture are made well. The
fabric is terrible and the handiwork only
temporary. Certainly not an outfit that you
would want to wear in real life! Also at
times they are polished through special computer
effects.
- Reproduction gift outfits. Some producers /
directors order perfect reproduction outfits,
made to look like a scene outfit, that can be
worn normally. These outfits are made perfectly
in every sense-fabric, design, handiwork, etc.
The outfit may be a gift for the star or for a
relative-or, if you order from us, for YOU.
When you ask for a reproduction outfit, send us
scanned photographs of the original outfit-in
most cases we insist on this, to avoid any
possible confusion. Images of the outfit from as
many angles as possible will help us create a
perfect replica. You should also specify the
fabric (because if we use the actual fabric you
see on screen, you may not be able to use the
dress more than once!) or ask us to recommend
the best fabric.
If you would like more information about this
service, please contact us at
e-mail |
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I love the outfits on your site. But I would like small changes-like long sleeves instead of short, a longer blouse to cover my midriff, etc. What is your policy on this?
No problem! You may
indicate several options on the order form, including
blouse or kameez sleeve length, blouse or kameez hem
length, and even degree of gathers on churidar ankles.
You may also choose "As shown in catalogs"
on the order form to have your item made just as the
model wears it in the photo. In addition, for some of
our items with handwork, options are shown in the item
description for more or less handwork--please check
the description of the item that interests you.
Also if any specification is not mentioned on our
measurement forms, you can mention them in the comment
section and our correspondent can get back to you.
For further inquiries you can e-mail ate-mail |
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Can I request something substantially different, such as different colors, styles, and so on?
We do ask that you take time to browse our more than
ten thousand styles before placing such a request;
it's likely that we have exactly what you want
already! Many designs are offered in several colors
and with a few design options-please check the item
descriptions for details. We handle some special
requests, but this does require extra time and,
usually, extra charges. If you are willing to take the
time and willing to pay a reasonable amount for a
custom design, we can surely come up with something
that will delight you. Please send an e-mail to
e-mail
for more information. |
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I have looked through all of your thousands of items. I saw many outfits I liked, but none of them is exactly left for me. In one outfit I like the skirt and in another outfit I like the blouse. I want a combination outfit. How do I go about placing this kind of order, and what will it cost?
This is a little tricky, but we do entertain such
inquiries. We process such orders manually. Send us
e-mail
with details about exactly what combination you have
in mind, what color, what fabric, and so on, and what
your budget is, in addition to the address and
measurement information we would need with any order.
Based on your request, one of our senior designers
will contact you with her recommendation and a price. |
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I am very particular about fashion, taste, and quality. My wedding will be one of the most special events in my entire life. How could I possibly buy something as important as my bridal outfit over the Internet -- how could I trust all the crucial details to strangers so far away?
We understand how brides feel about bridal outfits. We know they are not a matter for casual purchase. Rest assured that we CAN make this method of obtaining your bridal outfit not only workable, but enjoyable, and even more suited to the occasion than going to a local source. We will treat you like the princess you deserve to be, especially for your wedding. Consider these points:
- Our headquarters are in the city of Mumbai and we serve a large number of cosmopolitan communities. Mumbai is the capital of the Indian fashion market -- and our Andheri-Juhu area of Mumbai is the absolute center of Mumbai fashion.
- We know what is in demand and what is currently in fashion. With our expertise, we can convert your dream into reality. We have done so for many very satisfied bridal customers. You can rely on Priyanka's fashion taste: we rest our reputation on it.
- We employ more than ten full-time professional designers. All of our bridal outfit advice is processed by teams which include at least two designers. We will listen carefully to your desires for something traditional, modern, or anything in between, and interpret your wishes to create something magical for you.
- If we do not have a design online which suits your need, our team will draft a special design to your specifications. We will e-mail a scanned copy of this design to you for free, and incorporate any modifications that you request. We will continue making modifications until you are satisfied before we begin making your outfit.
- For bridal orders, we request that you allow enough time for us to communicate about your every desire.
- So that we can give you the best advice,
please give us as many details as possible about your
needs on our Designers
Advice Request Form.
If you are not quite convinced yet, but are at least
willing to consider our services, please send us your
pointed questions at
e-mail |
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| Information for non-Indian customers |
I am not Indian and I have never visited India, but I love the Indian outfits I have seen. Is it appropriate for me to wear them?
Yes, definitely! You do not have to be from a particular place, background, or religion to wear any of the clothes you find on our site. In fact, we have many satisfied clients from the USA, UK, and Canada who are not Indian (or Pakistani or Bangladeshi) but are our customers and place orders with us on a regular basis. They tell us that they enjoy wearing Indian clothes because of their outstanding comfort and beauty. Some wear Indian clothes only for special occasions, while some choose outfits for daily, casual, and office wear. |
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Do I have to be Hindu to wear a saree?
Do I have to be Muslim to wear a
salwar-kameez?
Absolutely not. Anyone can wear any of our clothing!
Sarees, salwar-kameez, lehengas, and other clothing
you see on our site are worn by women all over India,
Pakistan, Bangladesh, and all over the world, of all
religions. A woman may choose to wear different kinds
of outfits on different days for different reasons.
For instance, she may choose to wear a simple
salwar-kameez on a day when she knows she will be
walking about the city, running to catch busses, and
so on-when she wants to wear something practical and
comfortable. And the same woman may wear a fine silk
saree for a special occasion the next day. This woman
might be of any religion or background. Many women
choose to wear outfits that are traditional for the
area where they live, although many younger women
simply wear whatever fits their personal taste. |
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Don't
I have to be a married Hindu woman to wear a bindi?
Is it disrespectful to Hindus
for a non-Hindu to wear a bindi?
| It
is true that many years ago, the red bindi was
usually worn by married women. Then, it was
usually a simple circle, made with traditional
materials such as vermilion and sandalwood paste.
But, nowadays (and since the 18th century in some
cases), bindis of all shapes, colors, and
materials are worn by married and unmarried women
of all ages, simply because they enjoy them. This
is not considered disrespectful. Some women feel
that the bindi focuses others' respectful
attention on their faces (rather than on their
figures), while others enjoy choosing a bindi to
match a favorite outfit. Some feel that the bindi
enhances the third, or spiritual, eye. Others are
mindful of its history for Hindus as a blessed
symbol of Uma or Parvati, and some indeed still
wear it as a reminder of their wedding vows.
Muslim women tend
not to wear bindis (please see below for further
discussion).
Some specific patterns of forehead decoration made
with traditional materials are associated with men
and women of particular Hindu sects, such as the
three white, horizontal lines worn by devotees of
Shiva. And some Hindu ceremonies are accompanied
by the application of color to the forehead of an
honored person of either sex. However, the bindis
sold by Indianfashion.biz are appropriate for
secular wear by anyone. Our bindis range from
simple to elaborate, including some very special
ones appropriate for wedding
wear. We even carry bindis designed for wear
on other parts of the body, such as the navel, the
arm, the nose, the fingernails, the part of the
hair, the neck, the hair, and above the eyebrows.
We hope you will feel free to be creative with
bindis!
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What
are bindis made of?
How do you get a bindi to
stay in place?
The bindis
we carry are all sticker-bindis; that is, they
come with an adhesive backing. They are made of
various materials, including felt, plastic, tiny
brass or other metallic balls, "minakari"
(colored imitation stones), imitation pearls,
crystals, and others. They are made in a wide
variety of abstract shapes, and also in some
animal shapes, especially butterflies and
serpents.
A sticker-bindi should stay in place without any
problems for at least one wearing, and, if you are
careful, for several wearings. The adhesive works
best if you clean away any oil from your skin
before you stick on the bindi. Traditional bindis
are made of a colored powder applied to an
adhesive base, or of a slightly sticky paste. Many
women, especially those who are a little more
conservative, traditional, or religious, still
apply bindis in this way. |
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| Is
it forbidden for a Muslim woman to wear a
bindi?
The answer is
somewhat complex. The following information is
taken from a question-and-answer column in the
"Arab News," Jeddah.
"The general rule which governs the use of
such material is that everything is lawful unless
pronounced otherwise. There may be some rules
which restrict the use of certain items and these
rules may apply to other items by analogy. It is
forbidden for a Muslim, for example, to wear
clothes or to have an article of equipment which
bears a distinctive mark of unbelievers. … if
[something] is distinctive of women who follow
some other religion like Buddhism or Hinduism, it
becomes forbidden. The prohibition does not come
as a result of anything inherent in the article
itself, but as a result of its being distinctive
of non-Muslim women.
"If you are living in a society where there
are both Muslim and non-Muslim women living and
those non-Muslim women use bindis, then it will be
forbidden for Muslim women to wear bindis.
However, in a purely Muslim society, where a women
is accepted and treated as a Muslim unless
established otherwise, there should be no
restriction on its use. However, one may still say
that it is strongly discouraged.
"On the other hand, if this adhesive sticker
or enamel is waterproof, then a Muslim woman who
wears it cannot have a proper ablution. It
prevents water from reaching a part of her face
which should be washed. Since her ablution is
incomplete, her prayer will be invalid. In this
case, the prohibition is a consequence of its
effect on prayer.
"To sum up, if this bindi is not distinctive
of non-Muslim women, a Muslim woman may wear it
provided she removes it when she wants to have
ablution for prayer." You may wish to discuss
this matter further with your spiritual leader. |
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| I
love the way sarees look, but I don't know how
to wrap one! Is it very hard? Will I be able to
learn to do it?
Draping a saree can
be fairly easy to learn, although some women find
it more difficult than others. It does come more
easily with practice, like most things in life! We
have step-by-step instructions with diagrams for draping
a saree. If you have any Indian women friends,
they may be able to help teach you. You may also
be interested in the Automatic
Saree option. With this service, you may
choose any saree from our site, submit your
measurements to us, and we will stitch the saree
into permanent folds so that it can be put on in
about fifteen seconds. (It becomes somewhat like
putting on a wrap-around skirt.) At the waistband,
we add multiple hooks to allow for a few inches'
change, larger or smaller, to your waistline. We
charge $19.50 extra for the Automatic Saree
option. Please see the Automatic
Saree FAQ section (below) for more
information. |
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| Don't
women wrap sarees differently in different
parts of India?
This is a
fascinating subject. In the last few centuries,
sarees were draped in many hundreds of different
ways, with many methods being specific to a
particular area, profession, or class. But,
increasingly since the Indian independence from
Great Britain, the "modern saree" drape
is supplanting other draping methods. There are
many reasons for this change, most stemming from
variations on a desire to be part of a united
India. The Automatic
Saree is stitched in a permanent "modern
saree" drape, and our instructions with
diagrams also show this drape.
There is a fascinating book on the subject
available in English, written by the French
scholar Chantal Boulanger, titled Saris: An
Illustrated Guide to the Indian Art of Draping. If
you are interested in the disappearing art of
draping, this book is highly recommended. It is
not a "coffee-table book" full of lush
photography and meaningless text, but a simple
how-to book with black-and-white diagrams showing
how to make hundreds of traditional drapes. You
can find more information about this book at www.devi.net/saribook.html |
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| Which
spelling is correct-"saree" or
"sari"?
In the United
States, "sari" is more usual. In India,
"saree" is almost universal. Since it is
not an English word, either spelling is only an
approximation of the original. And, since it is a
style of Indian dress and Indians tend to spell it
"saree", I prefer that spelling. But
either spelling is "correct"! |
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| What
are all these clothing names? What is a salwar?
What is a kameez? (etc.)
Here is a glossary
of Indian clothing and accessory terms. Check back
for an expansion, coming soon.
| Bindi: |
A
decoration applied to the
forehead between the eyes (See
also the FAQs What
are bindis made of?, How
do you get a bindi to stay in
place?, Don't
I have to be a married Hindu
woman to wear a bindi?, Is
it disrespectful to Hindus for a
non-Hindu to wear a bindi?
and Is it
forbidden for a Muslim woman to
wear a bindi? for more
information) |
| Choli: |
A
short women's blouse that
exposes the midriff. A choli is
worn with a saree, a ghaghra, or
a lehenga. |
| Churidar: |
Closely
fitted pants, with bunches of
folds at the ankles looking like
a stack of bangles |
| Churidar-kameez: |
A
women's suit that includes a
kameez (tunic), a churidar
(fitted gathered at ankle
pants), and a dupatta (scarf) |
| Dhoti: |
An
unstitched piece of cloth a few
yards long draped around the
lower body; worn most often
nowadays by men, but in some
places by either sex |
| Dupatta: |
A
matching scarf 2 - 2.5meters
long worn in various ways with
certain outfits, including
salwar-kameez, churidar-kameez,
and lachas |
| Ghaghra: |
A
long flowing skirt worn with a
choli. Simple ghaghras have only
one rectangular piece of cloth
with a vertical seam, making a
tube. Flared ghaghras have
several triangular pieces sewn
together for a trumpet-like
shape. |
| Kameez: |
A
tunic for women, usually
knee-length or longer. Plural is
also "kameez" (See
also Do I
have to be Muslim to wear a
salwar-kameez? for more
information) |
| Kurta: |
A
long tunic for men or women |
| Lacha: |
A
women's suit that includes a
short tunic, a lehenga (long
skirt) and a dupatta (scarf) |
| Lehenga: |
A
long, flowing skirt which comes
in different styles like the
A-line, normal flared, less
flared, medium flared and full
double flared. |
| Pant
Parallels: |
Wide-leg,
straight-cut pants, usually worn
under a kurta or kameez |
| Petticoat: |
A
skirt used as a foundation
garment (underwear) beneath a
saree/sari |
| Salwar: |
Loose
pants, broad at the top and
narrower at the ankles (See also
Do I have
to be Muslim to wear a
salwar-kameez? for more
information) |
| Salwar-kameez: |
A
women's suit that includes a
kameez (tunic), a salwar (loose
pants), and a dupatta (scarf)
(See also Do
I have to be Muslim to wear a
salwar-kameez? for more
information) |
| Saree: |
An
unstitched piece of cloth, most
often 5.5 to 6 yards long and 43
to 45 inches wide, draped first
around a woman's hips and then
around her upper body, usually
over a choli and petticoat (See
also Do I
have to be Hindu to wear a saree?
for more information) |
| Sharara: |
A
very full, flowing pants which
look like a long skirt, worn
under a short tunic and with a
dupatta. |
|
Also
coming soon: Glossaries of
Indian fabrics and handwork
terms
|
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| About
Automatic Sarees |
What is an "Automatic Saree"?
Who might choose an Automatic Saree?
Well, here is the reply to your query. Normally it
takes 7 to 10 minutes to drape a saree. however in
the case of the Automatic Saree it takes a bear
minimum of 15 seconds. It is perfect for those
who are unable to drape a saree and even for
those who wear sarees on a daily basis but feel
frustrated about the amount of time it takes to
drape it. |
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How much does an Automatic Saree cost?
How much longer does it take to have an Automatic Saree delivered?
It costs an additional
$ 19.50 for each saree and takes an additional 3
days to ship the merchandize. |
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| How do I place an order for an Automatic
Saree?
Most of our sarees are
sold without this additional feature and hence
this option is not available in our regular
shopping cart. But at the same time we are aware
that there are many people who love wearing sarees
but do not know how how to drape one. Frankly this
option is primarily for them. Once we
receive the order, we will inform you regarding
the additional payment to commence the processing
of your ordered Automatic Saree. |
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I think I want one of these, but since I have never worn a saree before, I'm not sure. Can I return an Automatic Saree if I do not like it?
In the case of plain
sarees we offer you a free replacement without any
qualms. But as far as the Automatic Saree is
concerned we advice you to consult a few Indian
ladies or others who know about the saree. Only
once you are sure then only place the order. We do
not offer replacements in the case of Automatic
Sarees. |
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How can I be sure that the Automatic Saree will fit
me?
All automatic sarees
are made with additional hooks which can take care
of 4" to 5" +/-. We always process
this order after taking the waist measurements. |
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Will I need a petticoat if I buy an Automatic
Saree?
No, you will not require a petticoat as a
linning will be attatched to your automatic saree
which will act as your petticoat. Additional
petticoat on this will make your wear very bulky. |
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Will I need a blouse I buy an Automatic Saree?
Yes, you will require a blouse in any kind of
saree you purchase either an automatic or a
regular saree. |
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|
| About
Our Sales and Offers |
Can
you explain about all your different sales and
offers?
We have lots of offers
that we introduce on a regular basis and includes
100% customer satisfaction. We
have the following special sales and offers-please
click on any one for more information.:
Bonus-with-Next
Best Sellers
Top 20 of the Month
Discount Counter
|
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What is "BONUS-WITH-NEXT"?
It
is a bonus offer program: each order you place
earns you a FREE item with your next order! This
program has been in effect for all orders since
January 3rd, 2001. It's our way of rewarding
you for coming back to order with us again. |
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How
does "BONUS-WITH-NEXT" work?
When
you order for the first time, you will receive a
tracking number, which you can use to check your
order status on our site. After that order is
shipped to you, that tracking number turns into a
"BONUS-WITH-NEXT" number that is good
for up to one year (or until your next order,
whichever comes first).
When you are ready for your next order, log on to
your user interface and click to link " Pick
your Free " "BONUS-WITH-NEXT"
number. A "BONUS-WITH-NEXT" link will
appear, if your order before and still did not
selected your " free Bonus " . This link
will disappear soon after you have selected
your Free pick. The larger your last order, the
more extravagant the gallery will be! There are
five galleries in all.
We will include the item you choose for free with
your new order. The value of your
"BONUS-WITH-NEXT" item is not included
in the total used to calculate shipping and
handling fees. Your new order earns a
"BONUS-WITH-NEXT" item for your next
order, too!
Remember, your "BONUS-WITH-NEXT" item
can only be shipped with your NEXT order. |
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Can
I choose my "BONUS-WITH-NEXT" item
from anywhere on your site?
No, we have special
galleries for you to choose your
"BONUS-WITH-NEXT" item from. These
galleries are accessed from the tracking
interface. Which gallery is available to you
depends on the amount of your last order (not
including shipping-and-handling fees). These are
the five galleries:
"BONUS-WITH-NEXT" Basic (If your
previous order was for $149.99 or less)
"BONUS-WITH-NEXT" Bronze (If your
previous order was for $150.00 to $249.99)
"BONUS-WITH-NEXT" Silver (If your
previous order was for $250.00 to $399.99)
"BONUS-WITH-NEXT" Gold (If your previous
order was for $400.00 to $749.99)
"BONUS-WITH-NEXT" Platinum (If your
previous order was for $750.00 or more) |
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I
forgot to choose my
"BONUS-WITH-NEXT" items with two of my
orders earlier this year. Can I use my old
"BONUS-WITH-NEXT" numbers to choose
those two "BONUS-WITH-NEXT" items with
my next order?
No; each
"BONUS-WITH-NEXT" number expires (and is
deleted from our database) after your next order
is placed. Use it or lose it! |
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Will
I have to pay any additional
shipping-and-handling fee for my
"BONUS-WITH-NEXT" item?
No, we will
bear the shipping-and-handling costs for the
"BONUS-WITH-NEXT" items. |
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I
know I have a valid
"BONUS-WITH-NEXT" , but no
"BONUS-WITH-NEXT" link shows up on my
tracking interface. What should I do?
There is
a possibility that your
"BONUS-WITH-NEXT" number may not have
been included in the database for some technical
reason. Please e-mail
us-we will investigate. If we are able to find
your "BONUS-WITH-NEXT" number, we will
make sure "BONUS-WITH-NEXT" link is
restored to your interface. |
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Can
I have the "BONUS-WITH-NEXT" item I
will earn with this order shipped to me with this
order?
No. The "BONUS-WITH-NEXT" item
is a bonus with your NEXT order only. It's our way
of rewarding you for coming back to order with us
again. |
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I
placed an order before December 2000. Did earn
a "BONUS-WITH-NEXT" item for that order?
No.
The "BONUS-WITH-NEXT" program started in
January 2001. We are not able to offer a
"BONUS-WITH-NEXT" item for orders that
were placed before then. |
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I
am sure that I have placed an order before,
but I have no idea what my tracking number was to
use it for getting my "BONUS-WITH-NEXT"
item. What should I do?
We are working on
automated scripts which will be able to look up
your number and send it to you automatically by
e-mail. Until this function is up and running,
please click
here to e-mail us; we will look up your number
manually and send it to you. |
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I
wear a size 2X. Can I have my
"BONUS-WITH-NEXT" item made in that
size?
Generally, the outfits in the
"BONUS-WITH-NEXT" galleries are
available up to the equivalent of size XL. If you
wear a larger size, we may be able to accommodate
you. In 70% of the cases this is possible, but it
depends on the item design. Please e-mail
us for more information. |
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What
are the "Best Sellers"?
The Best
Sellers are the absolutely best-selling items
from our site-across all categories-from the last
month. We're able to offer you reduced prices on
these most popular items. Because they are in such
high demand, we keep an extra-large inventory of
these outfits. We buy the materials for them in
bulk-and we pass the savings on to you. We can
even ship them a little more quickly than other
merchandise. They're an ideal choice for
retailers, as they are...
- proven best sellers
- guaranteed to be in stock
- a great bargain |
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What
is the "Top 20 of the Month"?
These
are the twenty items in each category which were
ordered most often in the last month. Since they
are so popular, we can purchase the materials for
them in bulk and keep extra stock on hand. The
economy of scale means they cost us less, and we
pass the savings on to you!
Order from the Top
20 when…
- you see something there that you like
- you want to order stock for resale that will be
especially popular with your customers
- you want to get something you know is the most
fashionable and attractive of the new designs
- you want an excellent bargain for your fashion
dollar |
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What
is the difference between "Best
Sellers", "Top 20 of the Month"?
"Best
Sellers" items have reduced prices and
include only the twenty absolute best sellers from
all categories. "Top
20 of the month" have reduced prices and
include the best sellers from each category |
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What
is the "Express Delivery"?
We
have learned that some of our clients have
particularly busy lives-they're in a big hurry,
with no time to wait. They need their merchandise
to be delivered on very short notice. So, for our
customers in a hurry, we keep batches of some of
our more enduring and popular items in stock,
ready to be custom-fitted to your measurements,
available for lightning-fast processing. Express
Delivery items can be ready to ship 48 to 72
hours after we receive your order! |
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If
I select an item from the Express Delivery
section , can I have it fitted to my own
measurements?
If your measurements detail are
average detail than "Yes". These items
are not already finished, but rather are waiting
for your specifications to be stitched. We stock
the materials in bulk, not the finished products. |
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What
is the "Discount Counter"?
At the
Discount
Counter, you get the latest products for at
least 20%to 40% off regular prices with extra-fast
delivery. These are items which we were able to
negotiate special prices for from the
manufacturers. |
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Why
do Best Sellers, Top 20 of the Month, Express
Delivery , Discount Counter, items cost less than
other items?
This has to do with "the
economy of scale". If you are in business,
you are probably familiar with this idea. A brief
explanation is that with most things, if you
produce a lot of them, each item costs less to
make than if you produce only a few. We buy and
process the materials in bulk, which saves
us money. And, as one of the largest companies in
this business, we are able to use our market
position to negotiate better deals with some
manufacturers and mills. We pass our savings on to
you. |
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|
| About
Extra-Large Sizes |
If
I need an Extra Large outfit, will it cost
more?
Yes. If you require a size above 1
XL then you require to make an additional payment.
If your around bust size is 44 inches or above
then your additional charge will be 20% of your
order amount. If your around bust size is
above around 54 inches, then your additional
charge would be 23% of your order amount.
What if your size
is around 44 inches and you require the sleeves to
be long? In this case also there will be an
additional charge as the fabric quantity will
increase beyond the normal size of 2.5 meters.
However these charges will be minimal.
These charges will
be individually asked by our correspondent to make
a payment for, who will be processing your order.
These charges are for the additional fabric that
we will have to require to purchase as per your
size and specification. For further
inquiries on this please feel free to contact us
on webmail@indianfashion.biz . |
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|
| About
Buying In Bulk |
If
I want to buy in bulk-say, 25 dresses, can I get a
discount?
Yes. If you require to
purchase in high quantity, you can definately get
a discount provided if the dresses or the
merchandize are of the same kind. As if you
want to purchase 25 quantity of one item no. then
we can provide you a discount since processing in
bulk will lower our cost price.
If I require different item with different item
codes but my overall order is high in quantity
then am I entitled for a discount? - Well in
this case, giving a discount is not possible since
processing of each individual outfit in single
quantity will take us the same time and fabric to
process when placed order for a single outfit.
For further inquiries on bulk buying, refer to
our franchisee
section. |
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|
| About
Resellers |
I
have my own web site. Can I link to your site
and earn an affiliate commission?
We do not
have such automated system yet, but we will! Our
affiliates program is under development, and it
should be up in the next month or two. If you are
interested in becoming an affiliate, please click
here and submit your details so that we can
contact you when the new system is up and running. |
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How
can I become an Indianfashion.biz's reseller?
We
would love to welcome you as a reseller of our
merchandise! Please click through to our Reseller
Opportunities page for more information and an
inquiry form. |
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|
| For
More Information |
How
can I ask a question that isn't answered here?
With
the upgrade of our website and the openings of our
new offices in Hyderabad and Surat, we are now
offering round-the-clock customer support via
e-mail. In addition, our fashion designers are
available for any kind of support Monday through
Friday from 10 a.m. to 7 p.m., India time. Our
after-hours / weekend support is somewhat more
limited; it is designed for clients who have
already placed orders and for new clients who need
clarification of something on the site. If your
question cannot be answered after hours, it will
be forwarded to our main support staff for the
quickest answer possible. Please send inquiries to
webmail@indianfashion.biz |
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How
can I reach you?
Address
of HQ:
Priyanka's Designs Pvt. Ltd.
Paper Box House, Mahakali Caves
Road
Andheri (E), Mumbai - 400 093.
INDIA
Phone: 91-22-26870061 |
|
You
can also reach us by phone, fax and e-mail:
For web orders and inquiry:
+91-22-26870061. Email to :
webmail@indianfashion.biz
For customer support:
+91-22-26870061. Fax: +91-22-26352413. E-mail:
e-mail
For
special and bridal dresses:
+91-9322646766 E-mail:e-mail
For administration, bulk exports, and
management:
+91-22- 9322646766 Fax: +91-22-26352413 E-mail:e-mail |
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